I’ve had a very frustrating experience with the online registration form at Carnival.com. I went to fill in the info and not only was it not user-friendly, it was irritating. I would imagine that these systems would be idiot proof. Book your cruise > fill in your personal details > fill in your travel details > enjoy cruise… how hard can that be?!

So far, I’m annoyed and disappointed by the system. I can’t believe that a system that should be so universal and simple has been a source of pre-trip pain. Every time I log in, the system tells me my info is still incomplete. It’s alllll there!! How can it be incomplete?!!!!

No comments »